Glyken Marketing Sdn. Bhd. (and its group of companies) (“GLYKEN”) is committed to ensuring that the personal data of our valued customers and ALL parties who have dealings with GLYKEN (hereinafter referred to as “data subjects”) are protected. This Privacy Policy describes how GLYKEN processes (which means amongst others, collecting, recording, holding or storing) your personal data).

GLYKEN reserves the right to revise and/or amend this Privacy Policy at any time, the updated version of which shall be posted at GLYKEN’s website. Unless you contact GLYKEN with regard to the same (GLYKEN’s contact details are provided at paragraph 8 below), you will be deemed to have accepted the updated version of this Privacy Policy.

1. Collection of Personal Data

We treat and view your personal data seriously.

Customers, potential customers or recipients of GLYKEN's products and/or services. In the course of your dealings with GLYKEN (and/or any of its authorized distributors/dealers), we may collect and/or you, your legal representatives or a third party may have provided data and information about yourself (Personal Data”) to GLYKEN (and/or any of its authorized distributors/dealers). Such Personal Data may have been provided to GLYKEN (and/or any of its authorized distributors/dealers) through your purchase or a third party's purchase of GLYKEN's products and/or services (whether online or offline) where you were named as the recipient of the same, your application for GLYKEN's membership programme, your interaction with GLYKEN (and/or any of its authorized distributors/dealers) at events, marketing campaigns or promotions, etc. organized by GLYKEN or otherwise, your use of GLYKEN's website at http://www.glkbirdnest.com/ where cookies are used or through any other means of communication between you and GLYKEN (and/or any of its authorized distributors/dealers). The processing of your Personal Data is necessary in order for us to process your purchase or a third party's purchase of our products and/or services (whether online or offline) where you are named as the recipient of the same, your application for registration as a member of the GLYKEN's membership programme, and/or to perform any of our contractual obligations owing to you or a third party.

Our individual tenants, landlords, consultants/advisors, ambassadors, vendors, suppliers, service providers, dealers, distributors and employees of our corporate tenants, landlords, consultants/advisors, vendors, suppliers, service providers, dealers, distributors. In the course of your dealings with GLYKEN, we may collect and/or you may have provided data and information about yourself (Personal Data”) to GLYKEN. Such Personal Data may have been provided to GLYKEN through your application to become our individual tenants, landlords, consultants/advisors, ambassadors, vendors, suppliers, service providers, dealers, distributors or your employer's application to become our corporate tenants, landlords, consultants/advisors, vendors, suppliers, services providers, dealers or distributors (whether online or offline), your dealings with GLYKEN as our individual tenants, landlords, consultants/advisors, ambassadors, vendors, suppliers, service providers, dealers, distributors or as a representative of our corporate tenants, landlords, consultants/advisors, vendors, suppliers, services providers, dealers or distributors, your use of GLYKEN's website at http://www.glkbirdnest.com/ where cookies are used or through any other means of communication between you and GLYKEN. The processing of your Personal Data is necessary in order for us to process your application to become our individual tenants, landlords, consultants/advisors, ambassadors, vendors, suppliers, service providers, dealers, distributors or your employer's application to become our corporate tenants, landlords, consultants/advisors, vendors, suppliers, services providers, dealers or distributors (whether online or offline) and/or to perform any of our contractual obligations owing to you or your employer.

2. Nature of Personal Data

Such Personal Data may include information concerning your name, age, identity card number, passport number, address (including shipping and billing address), gender, date of birth, contact information, email address, telephone number, nationality, payment information (credit card numbers and expiry dates), and company name (if applicable)

3. Impact resulting from failure to provide your Personal Data

Customers, potential customers or recipients of GLYKEN's products and/or services. The failure to supply such Personal Data or if such Personal Data provided is not satisfactory to GLYKEN (and/or any of its authorized distributors/dealers), will result in us being unable to process your purchase or a third party's purchase of GLYKEN's products and/or services (whether online or offline) where you are named as the recipient and/or your application for GLYKEN's membership programme, etc.

Our individual tenants, landlords, consultants/advisors, ambassadors, vendors, suppliers, service providers, dealers, distributors and employees of our corporate tenants, landlords, consultants/advisors, vendors, suppliers, service providers, dealers, distributors. The failure to supply such Personal Data or if such Personal Data provided is not satisfactory to GLYKEN, will result in us being unable to process your or your employer's application to become our tenants, landlords, consultants/advisors, ambassadors, vendors, suppliers, services providers, dealers or distributors (whether online or offline) and/or to perform any of our contractual obligations owing to you or your employer.

4. Purpose of collecting Personal Data

The Personal Data that you provide will be collected, used and otherwise processed by us for the following purposes:

Customers or potential customers or recipients of GLYKEN's products and/or services.

1. processing your purchase or a third party's purchase of GLYKEN's products and/or services (whether online or offline) where you are named as the recipient of the same
2. processing your application for GLYKEN's membership programme;
3. for GLYKEN's user or customer relationship management procedures to monitor and improve our services;
4. marketing of such services or products which may be of interest to you;
5. for such purposes specifically provided for in any particular service or product offered by us;
6. conducting marketing and client profiling activities in connection with our services and related products;
7. for our internal record keeping;
8. collection of payments from you;
9. meeting any legal or regulatory requirements relating to our provision of services and products and to make disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular, code applicable to us or any member companies of GLYKEN;
10. for the purposes of the Members Privileges Scheme;
11. for the issuance of customer vouchers and/or administer any customer benefits; and
12. for purposes relating to any of the above (including but not limited to research, benchmarking and statistical analysis).

Our individual tenants, landlords, consultants/advisors, ambassadors, vendors, suppliers, service providers, dealers, distributors and employees our corporate tenants, landlords, consultants/advisors, vendors, suppliers, service providers, dealers, distributors.

1. processing your application to become our individual tenants, landlords, consultants/advisors, ambassadors, vendors, suppliers, services providers, dealers or distributors or your employer’s application to become our corporate tenants, landlords, consultants/advisors, vendors, suppliers, services providers, dealers or distributors;
2. conduct credit checks on you;
3. marketing of such services or products which may be of interest to you or your employer;
4. for such purposes specifically provided for in any particular service or product offered by us;
5. for our internal record keeping;
6. collection of payments from you or your employer;
7. meeting any legal or regulatory requirements relating to our provision of services and products and to make disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular, code applicable to us or any member companies of GLYKEN; and
8. for purposes relating to any of the above (including but not limited to research, benchmarking and statistical analysis).

5. Disclosure

Personal Data provided to GLYKEN (or any of its authorized distributors and/or dealers) will generally be kept confidential but you hereby consent to the processing of your Personal Data by GLYKEN (and/or any of its authorized distributors/dealers) for the purposes set out in paragraph 4 above. GLYKEN (or any of its authorized distributors and/or dealers) may disclose the Personal Data that you have provided to the following categories of parties:-

1. any person to whom we are compelled or required to do so under the law or in response to a competent or government agency;
2. any related companies of GLYKEN, including those located outside Malaysia and/or those established in the future;
3. our business partners and online affiliates that provide related services or products in connection with our business;
4. government agencies, statutory authorities and industry regulators;
5. our auditors, consultants, accountants, lawyers or other financial or professional advisers, credit reporting agencies; and
6. our sub-contractors or third-party service or product providers as may determine to be necessary or appropriate.

6. Safeguards

The Internet is not a secure medium. We cannot accept any responsibility for any unauthorized access or loss of your Personal Data, save in accordance with this Privacy Policy.We have put in place various security procedures, rules and technical measures to protect your Personal Data from any loss, misuse, modification, unauthorized or accidental access or disclosure, alteration or destruction. All of our employees and data processors, who have access to and are associated with the processing of personal data, are obliged to respect the confidentiality of your Personal Data.

7. Data Transfer & Sharing

While we cannot guarantee that loss, misuse or alteration of data will not occur, we make reasonable efforts to prevent such unfortunate occurrences. Personal Data that we collect from you will be stored and backed up securely in a restricted and controlled location.

Where we consider it necessary or appropriate for the purposes of data storage or processing or providing any service or product on our behalf to you, we may transfer your Personal Data to another related companies of GLYKEN or any of its authorized distributors/dealers, or third-party service or product providers within or outside Malaysia that may or may not have similar protections in place regarding your Personal Data and its use as set out in this policy. You hereby consent to such transfer of your Personal Data to a place outside Malaysia.

8. Your Rights of Access and Correction

8.1. You have the right to request access to and correction of Personal Data held by us and in this respect, you may:

1. check whether we hold or use your Personal Data and request access to such data;
2. request that we correct any of your Personal Data that is inaccurate, incomplete or out-of-date;
3. request that your Personal Data is retained by us only as long as necessary for the fulfilment of the purposes for which it was collected;
4. request that we specify or explain our policies and procedures in relation to data and types of Personal Data handled by us; and
5. communicate to us your objection to the use of your Personal Data for marketing purposes whereupon we will not use your Personal Information for these purposes; and
6. withdraw, in full or in part, your consent given previously, in each case subject to any applicable legal restrictions, contractual conditions and a reasonable time period.

8.2. The person to whom you may make written requests for access to Personal Information or correction and/or deletion of Personal Information or for information regarding policies and procedures and types of Personal Information handled by us is:

Data Protection Officer
Email Address: [email protected]
Telephone: +607 679 9930
Address: 26, Jalan SILC 2/4, Kawasan Perindustrian SILC, 79200 Iskandar Puteri, Johor, Malaysia.